| |
| DocsAlive Support |
| DocsAlive Support plan is created for the users that have purchased DocsAlive and includes: |
| : |
Email-based Support (unlimited) |
| : |
Web-based Support: FAQ |
| : |
Web-based Support: docsalive Forum |
|
| DocsAlive Extended
Support - Volume |
| If you have purchased multiple copies of DocsAlive under Volume Purchasing scheme, you are entitled to purchase DocsAlive Extended Support at volume pricing. This plan provides you with three months of advanced technical support and includes: |
| : |
Email-based Support (unlimited) |
| : |
Telephone Support |
| : |
Web-based Support: FAQ |
| : |
Web-based Support: DocsAlive Forum |
| : |
Single point of contact |
|
| DocsAlive Extended Support - Education |
| If you are an employee of or affiliated with a higher education, continuing education or training facility, you are eligible to purchase DocsAlive Extended Support at educational pricing. This plan provides you with three months of advanced technical support and includes: |
| : |
Email-based Support (unlimited) |
| : |
Telephone Support |
| : |
Web-based Support: FAQ |
| : |
Web-based Support: DocsAlive Forum |
| : |
Single point of contact |
|
|
